Privacy Policy

At Hidden Solace we want you to enjoy using the website and ordering with us. We'd like to give you the peace of mind that any details you provide while using the site will be treated with respect.

What information do we collect?

• We collect information from you when you register with us, place an order, subscribe to our mailing list, when we respond to correspondence from you or use other features of the website.

• If you register with us we collect the information we need to process your order including your name, address, e-mail address and telephone number. We do not collect your credit card information.

• When you subscribe to the mailing list we collect your e-mail address.

• Information about your computer.

Cookies

When you browse the internet your web browser may use cookies to store information regarding the websites you visit. This information is sent back to the web server when you visit the site again. You are able to change or disable the cookies on your browser however if you choose to disable cookies you may not be able to use all the features of a website fully.

How do we use your information?

• To process your order and send confirmation e-mails relating to your orders.

• To respond to your correspondence.

• If you have subscribed to our mailing list we may send you occasional e-mails relating to the website. If at any time you wish to stop receiving these e-mails please contact us at sales@hiddensolace.co.uk. Please note that you may receive any e-mails already in production.

• We will not sell, rent or in any other way provide your personal information to outside parties.

• For statistical purposes, this may be shared with other companies however no personally identifiable information will be shared.

• All of the financial transactions on this website are handled through our payment services provider, Paypal. The privacy policy used by Paypal may vary from our own. Please read the Paypal privacy policy before providing them with your information.  When using Paypal we will only provide Paypal with the information needed to process your order.

Our privacy policy

From time to time we may change or amend our privacy policy, any changes will be posted on this page. Changes to the privacy policy will apply to information collected on and after that date.

The last amendment to our privacy policy was on 5^th December 2009.

Agreement

By using this website you agree to our privacy policy and terms and conditions.